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DoT fines Virgin America for incomplete disability complaint reports

Washington, Usa - Not properly responding to complaints

The US Department of Transportation (DOT) assessed a civil penalty against Virgin America for filing incomplete reports with the Department about complaints registered by passengers with disabilities and for not responding adequately to these complaints. The carrier was ordered to cease and desist from further violations and assessed a civil penalty of $100,000. DOT rules require airlines to record...

fra/pec - 1141260
Rome, Italy, 05/25/2012 18:22
AVIONEWS - World Aeronautical Press Agency

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