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SITA: 10% of air tickets will be sold via smartphone by 2016
Brussels, Belgium - Over the last three years, offering mobile services to passengers has topped airlines' investment list
Over the next three years, all airlines plan to invest in IT systems which will allow them to get to know their passengers better and deliver tailored services directly to them, according to the "15th annual SITA/Airline Business IT Trends Survey". This year 100% of airlines surveyed plan to invest in business intelligence (BI) solutions, which allow them to know more about their customers and have...
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