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Nigeria: aviation workers will be trained on customer care

Lagos, Nigeria - Following complaints from both domestic and international air travelers

The Nigerian Civil Aviation Authority (NCAA) has mandated airlines, agencies, and the various parastatals in the sector to train their employees in the efficient delivery of customer services to travelers. The directive, a fallout of the incessant complaints from both domestic and international air travelers, is aimed at eliminating the occasional fighting encountered at the various airport terminals...

AVIONEWS - World Aeronautical Press Agency - 1126316
Rome, Italy, 02/28/2011 14:20
AVIONEWS - World Aeronautical Press Agency

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