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Small Planet Airlines (4): communication of activity suspension and flight cancellations

Rome, Italy - The text of the letter sent by Stefano Canessa, the carrier's Chairman and accountable manager

"Dear customer, I regretfully inform you of the temporaru suspension of the activities of our company, and consequently the cancellation of all the flights, starting from Monday 20, following to an unexpected communication from the Licence Directorate of ENAC (the Italian Civil Aviation Authority), received on Friday 17's late afternoon. Such suspension was applied only for economic and financial...

AVIONEWS - World Aeronautical Press Agency - 1157719

AVIONEWS - World Aeronautical Press Agency

Press releasePlanes. CJ EU: the unruly behaviour of an air passenger may constitute an "extraordinary circumstance"

Capable of exempting the carrier from its obligation to pay compensation for the cancellation or long delay of the flight

Nevertheless, the airline must, in respect of the reasonable measures that it must adopt in order to release itself from its obligation to pay compensation, ensure the re-routing of passengers as soon as possible, by means of other direct or indirect flights which may be operated by other carriers more