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Alitalia: Chief Customer Officer presenta la strategia del vettore aereo che pone il cliente al centro del servizio

Roma, Italia - Oltre 6000 tra assistenti di volo e addetti aeroportuali hanno partecipato a corsi di formazione

Sono oltre 6000 gli assistenti di volo e gli addetti aeroportuali che hanno conseguito corsi di formazione dedicati all’eccellenza del servizio e 600 i manager di entrambe le aree che hanno già completato i corsi sulla leadership. Sono questi i dati forniti da Alitalia in occasione della partecipazione di Aubrey Tiedt, Chief Customer Officer, alla Passenger Experience Conference di Amburgo. Aubrey Ti...

fra/pec - 1174340
Roma, Italia, 04/07/2016 11:48
AVIONEWS - World Aeronautical Press Agency

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