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Europe’s best airports for customer experience revealed

Airport Service Quality awards based on the views of customers in 2020 -ATTACHMENT

ACI EUROPE has today revealed this year’s winners of the Airport Service Quality (ASQ) awards in Europe. The awards highlight the world’s best airports as judged by their customers.The COVID-19 pandemic had a dramatic impact on global passenger traffic in 2020 as well as changing customer perceptions and expectations of the airport experience.Based on new hygiene related questions added to the sur...

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AVIONEWS - World Aeronautical Press Agency