It will not be possible to perform the some operations

ITA Airways announces that on November 22, an important upgrade of its sales systems will be carried out. Starting from 12:01 am CET on November 22 and for a duration of 24 hours, it will not be possible to perform the following operations on the Company’s channels:

New bookings

Booking changes

Issuance of travel documents

Modification and purchase of ancillary services (seat selection, lounge access, upgrades)

Flight availability display

Access to the “Smart Group” tool. 

However, web check-in services and airport operations, including check-in, ticket issuance and changes for flights between 22 and 25 November, will remain available.This system upgrade is part of ITA Airways’ ongoing commitment to offering its customers an increasingly innovative and efficient service and purchasing experience, leveraging strong synergies with a strategic partner such as the Lufthansa Group.